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ORIGINAL FF AUTO GUIDES

Buyer guides: check first, decide with confidence.

International buyers

Practical guides to vehicle checks, visit preparation and vehicle-search conditions. They do not replace its records, a written quote, or advice from a professional at your destination.

01 / VEHICLE · CONDITION

Read the listing beyond the photos

Use the stock number to connect the photos to one car. Check first registration, mileage, inspection, repair history and warranty separately. An omitted detail is not a confirmed positive result.

What to check

  1. Share the stock number and ask the shop to confirm current availability, price, photos and equipment.
  2. Ask about the inspection date, repair history and condition records that can actually be provided; discuss an additional inspection if needed.
  3. Request written warranty terms for that car, and separately verify whether any warranty applies after export.

A listing starts the conversation. Confirm the specific car's current facts and written terms before agreeing to buy.

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02 / QUOTATION · PAYMENT

Verify independently before transferring money

Know which car, charges and payee a payment relates to. An account number sent by an unfamiliar chat profile is not, by itself, a verified instruction from the showroom.

What to check

  1. Request a written quotation identifying the stock number, itemised charges, payee and payment conditions.
  2. Call FF AUTO using the number published on this website—not one supplied only in the payment message—to confirm the account name, amount and instructions.
  3. Keep the agreement, invoice and transfer records. Do not pay an unverified third-party account.

If a bank account or amount changes, pause and re-check through an independent channel.

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03 / OVERSEAS ENQUIRY

Questions to ask before an overseas purchase

Export feasibility depends on the car and destination. Share the country, port and preferred timing, then establish exactly what can be arranged on the Japan side.

What to check

  1. Send the stock number, destination, timing and a contact method so the team can check options for that car.
  2. Ask which contract, invoice, registration or deregistration documents apply and whether Japan-side shipping can be arranged; put any agreed scope in the quote.
  3. Before committing, ask a local customs or registration professional to confirm import eligibility, taxes, clearance and registration at the destination.

This guide promises no country's import approval, shipping rate, tax amount or delivery date.

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04 / VISIT PREPARATION

Before viewing an imported used car in Toyonaka, Osaka

Before visiting FF AUTO, identify the car and what you want to check, then discuss your plans with the shop.

What to check

  1. Send the stock number and vehicle-page URL. Before travelling, confirm current availability and whether viewing is possible at your preferred time.
  2. Share your preferred date and time and the points you want to inspect, such as access, luggage space or equipment.
  3. Ask individually about parking, a test drive and available documents for that car; do not assume every request can be arranged.

Sending a preferred time does not confirm a booking or reserve the car. Wait for the shop’s reply before finalising your plans.

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05 / VEHICLE SEARCH · CONDITIONS

How to describe the car you are looking for

Prepare your intended use, passenger needs and priorities before asking about a vehicle search. It is fine to say the model is undecided.

What to check

  1. State your budget limit and whether it covers only the car or also purchase costs; confirm the exact scope and breakdown separately.
  2. Separate age, mileage, colour and equipment into must-have, wanted and flexible conditions. Mark undecided items as such.
  3. Share the region of use and preferred purchase timing. For overseas use, include the destination and discuss feasible arrangements individually.
  4. Include the name and URL of any reference car. A sold example is not available to buy; explain that you are looking for similar conditions.

An enquiry does not guarantee finding a car or a delivery date. Confirm possible options and specific conditions with the shop.

Ask FF AUTO

Practical guides to vehicle checks, visit preparation and vehicle-search conditions. They do not replace its records, a written quote, or advice from a professional at your destination.

How enquiries workAsk FF AUTO